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Bataiyo Application
Bataiyo is an all-in-one platform that helps you connect with service providers who are experienced and recommended by your trusted connections.
Whether you’re planning travel, moving to a new city, going out for shopping, looking for food or exciting activities, seeking professional help, or finding a job or life partner, Bataiyo is here to help.
ROLE
UX/UI Designer
SCOPE OF WORK
UX Research
UI Design
Prototyping
industry
Digital Services
Technology
What I did
Conducted user research to understand how people currently find trusted local services
Mapped user pain points around trust, urgency, and scattered referrals
Designed a referral-based service discovery flow using personal networks
Created intuitive wireframes and UI focused on speed, trust, and ease of use
Built a seamless experience for finding, sharing, and saving trusted recommendations
Problem Statement
Users often struggle to quickly find trusted and reliable local service providers
Current service platforms lack personal trust and authentic human recommendations
Word-of-mouth referrals are often scattered and difficult to access during urgent needs
How I Solved the Problem
I designed a trust-first referral experience that helps users discover reliable local services through their personal and extended network. The solution focused on making service discovery faster, more transparent, and easy to access during urgent needs.
What Bataiyo Helps You Do
Trusted Referrals: Find reliable local service providers through recommendations from your personal and extended network, making every choice feel more trustworthy.
Wide Service Access: Explore 250+ categories ranging from daily home needs to professional services, all in one convenient platform.
Faster Discovery: Reduce the time spent searching across multiple apps or asking people individually by getting quick, relevant referrals.
Authentic Recommendations: Get genuine suggestions from real people instead of depending on anonymous ratings or paid listings.
Transparent Pricing: Connect directly with service providers at fair pricing without hidden platform commissions or misleading costs.
Showcasing the App Screens
Gives you a clear peek into the app’s features and design.
User Dashboard
The user dashboard gives customers a clear overview of their service requests, booking status, and past interactions in one place.
Service Provider Dashboard
The service provider dashboard streamlines request management by showing assigned tasks, customer details, and service timelines.
Login / SIgnup Screen
Quick and easy access to start your app journey. Ensures a smooth and secure entry for every user.
Services Screen
The services screen helps users easily explore all available home and local assistance services in one organized place. It simplifies discovery by grouping services clearly, making it faster to find and book the right help when needed.
Service Provider Detail Screen
Quick Checker Screen
Checkout Screen
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